DocuSign Case Study

How Yum Yum Videos Supported DocuSign During 36% YoY Growth and Its ~$6B Market Debut.

DocuSign’s growth story was supported by eight explainer videos that clarified its digital agreement platform for multiple industries during a critical pre-IPO phase.




Service: Explainer Video Production

Animation Style: 2D Explainer Videos

Industry: Tech & SaaS

History

Between January and September 2017, DocuSign partnered with our explainer video agency to produce eight custom explainer videos, supporting its communication strategy during a critical pre-IPO growth phase. DocuSign later reported approximately 36% year-over-year revenue growth and moved from a private valuation of around $3B to its 2018 NASDAQ debut, closing its first trading day at a market capitalization of approximately $6B.


👉 Get your own success story → [Work With Us]
Jen Erickson, Director of Digital Advertising at DocuSign

“The internal feedback we’ve gotten has been great. It’s been a positive relationship and we appreciated the agency's ability to remain responsive and meet deadlines.”
— Jen Erickson, Director of Digital Advertising at DocuSign
Clutch.co verified review

the Results

Our collaboration with DocuSign coincided with a pivotal phase of company growth and market transition:

36%

2017 →

Year-over-year revenue growth as DocuSign scaled globally ahead of its public offering.




$629M

2018 →

Raised at IPO on NASDAQ, with shares priced at $29 and a strong first-day market debut.




$6B

2018 →

Market capitalization at the close of DocuSign’s first day of trading, marking its transition from a ~$3B private valuation to the public markets.

In total, DocuSign entered the public markets with strong revenue momentum, expanded its platform beyond e-signature, and established itself as a category-defining company — during a period in which Yum Yum Videos’ explainers supported its communication efforts across industries and stakeholders.







Get your own success story    →    [Work With Us]

About
DocuSign

DocuSign is a global leader in electronic signatures and digital agreement technology, helping organizations securely prepare, sign, and manage agreements at scale. Its value proposition is powerful but multi-layered — requiring clear, credible communication to drive adoption across regulated industries, enterprise teams, and global organizations worldwide.




The
Challenge


1. Explain complex digital agreement workflows across multiple industries and use cases.

2. Support adoption and trust during a high-velocity, pre-IPO growth phase.

3. Communicate security, compliance, and reliability to enterprise decision-makers at scale.




Our
Solution

To support these needs, Yum Yum Videos produced a series of 8 custom explainer videos for DocuSign between January and September 2017.

Each video was tailored to a specific industry — including financial services, real estate, insurance, life sciences, HR, sales, procurement, and SMB — explaining how DocuSign streamlines end-to-end digital agreement workflows while reinforcing security, compliance, and trust.

What began as a multi-vertical production quickly became a set of versatile communication assets, used across marketing, sales enablement, and product education during a critical pre-IPO growth phase.





Media
Cover

DocuSign’s IPO and rapid growth were widely covered by leading global business and technology outlets. From Reuters and TechCrunch to MarketWatch and DocuSign’s own investor communications, the company’s transition to a public market leader gained broad international attention during its IPO phase.



Reuters

“DocuSign prices IPO of 21.7 mln common shares at $29 per share”

View Coverage   →


TechCrunch

“DocuSign raises $629M after pricing IPO”

View Coverage   →


MarketWatch

“DocuSign IPO: Five things to know about the e-signature company”

View Coverage   →

GeekWire

“DocuSign acquires SpringCM for $220M as part of its platform evolution”

View Coverage   →


Why
It Worked

From strategy to execution, every detail was designed to make complex digital agreement workflows clear and trustworthy at scale.

1. Clarity at scale — Complex agreement workflows explained through simple, visual narratives.

2. Industry relevance — Tailored explainers for multiple verticals and use cases.

3. Scalable messaging — Content reused across marketing, sales, and product education.

4. IPO-ready communication — Videos aligned with a trust- and compliance-driven brand during a critical growth phase.

Our
Approach &
Creative Design



Simplicity

Complex agreement workflows were translated into clear visual stories that could be understood in seconds.



Design

Clean layouts, smooth motion, and character-driven scenes kept the focus on real business use cases.



Visual Style

A modern, professional palette and minimal UI elements reinforced trust, security, and compliance.



Tone

Clear, credible, and approachable — aligned with DocuSign’s role as a trusted, enterprise-grade platform.




close